The parish office is the place from which the pastoral work of the parish is coordinated. Despite the many activities that take place there, the office is open to the public only during certain hours. If these hours are not suitable for you, it is advisable to communicate with the parish and make an appointment.
Therefore, before going to the parish office, it is a good idea to check the opening hours. You can do this from this site itself from the ‘Information about Parishes in Malta’ section and select the parish concerned. There you will also find the contact details of the parish office.
It is important that when you go to the parish office, you take your identity card with you. Due to legal obligations, it is necessary to present your identity card in order to be served.
Much of the work in a parish office is carried out by lay people. In most cases, the lay people who man the office will be able to serve you. There are several services that were previously carried out by the parish priest that are now being entrusted to the people who serve in the office. If you need the parish priest or vice-parish priest to serve you, or you would like to speak to a priest, it is a good idea to see when they are at the parish office. Due to other pastoral commitments, they may not necessarily be there every time the office is open. If you need to collect any certificates, it is important to know that Baptism, Confirmation and Marriage certificates can only be collected from the individual to whom the certificate belongs. In the case of a minor, the certificate can only be collected by the parents.
Many go to the parish office to have the priest authenticate their signature, identity or photograph (e.g. passport application). To be of service, it is important that the priest has known the person for more than two years. The person must go in person and sign in front of the priest. The application cannot be sent with another person. In the event that signatures of other persons are required (e.g. child passport application), all persons must go in person to the priest and sign in front of him. The entire application must be taken and not just the page on which the priest will sign.